Privacy Policy

At Illinois Best Cleaning we work hard to protect the privacy of our customers. Our site

registration form require to disclosure information such as name, address, e-mail and

telephone number. This information is used to respond to your request or notify you

about important changes to our service only. We do not transfer or sell any of this

information to any outside organizations. We respect the privacy of our customers.

Cancellation/Rescheduling

A minimum of 48 hours notice is required for any cancellations or changes. Otherwise

$20 per cleaner cancellation fee will apply. Our team is working hard to be as flexible as

we can to fit your busy schedule.

Payments/Refunds

We strongly suggest to make payment after work is performed. We accept cash, cash app

and credit cards (on-line payment). We strive to serve all of our customers with the best

respect as well as provide a total solution for your needs. If there is any reason that you

are not 100% satisfied with our service, call our office within 24 hours and we will reclean your property for free. There are no refunds on work that has been completed. All

sales are final.

Customer Obligations

Please provide access for our Maids to utilities such as electricity, hot and cold water.

Inform our local office if there are any defective installed windows, doors, shelving,

cabinets, mirrors which may fall upon contact. Also please remove any fragile, valuable

items together with cash, jewelry, works of art and items of sentimental value.